The Tasting Room Supervisor will primarily provide customer service at Old Yale Brewing’s tasting room and at outside events as needed. The role will support the Tasting Room at the Brewery which includes additional duties such as stocking, cleaning, inventory ordering, responding the social media inquiries and some sales support. Additionally, this role will maintain a working and editing knowledge of the tasting room POS system, understanding of all applicable liquor laws as well as all of Old Yale’s internal safety policies and procedures. This role will also be responsible for supervising the other tasting room staff on their shift each day.
This role is responsible for ensuring smooth service in the tasting room, upholding our brand values, and working with the rest of the tasting room team to uphold a positive, welcoming, and comfortable experience for all customers.